Terms & Conditions

Last updated: December 2024

1. Service Provider

The EASA CM Agent service is provided by Büchler&Wagner Ltd., a company registered in Hungary. Our registered address and contact information can be found in the contact section of our website.

2. Service Description

The EASA CM Agent is an AI-powered compliance assistance tool designed to help aviation professionals understand and apply EASA regulations. The service includes:

  • AI-powered responses to EASA compliance questions
  • Generation of compliance documents and templates
  • Regulatory guidance and best practices
  • Export capabilities for generated content

3. Service Limitations

The EASA CM Agent is designed to assist with compliance activities but has important limitations:

  • The service does not provide legal advice
  • All outputs should be reviewed by qualified compliance professionals
  • The service is not a substitute for professional legal or compliance consultation
  • Users are responsible for ensuring compliance with applicable regulations

4. User Responsibilities

By using the EASA CM Agent service, users agree to:

  • Provide accurate information when using the service
  • Review all AI-generated content before implementation
  • Comply with all applicable laws and regulations
  • Use the service in accordance with these terms
  • Not misuse the service for illegal or unauthorized purposes

5. Subscription Plans

We offer three subscription plans:

  • Free Plan: 2-3 questions per day, basic support
  • Pilot Plan: 10 questions per day, advanced features, priority support (10 EUR/month)
  • Organization Plan: Unlimited questions, team features, dedicated support (40 EUR/month)

Subscription fees are billed monthly and can be cancelled at any time.

6. Data Protection and Privacy

We are committed to protecting your privacy and data:

  • We collect only necessary information to provide the service
  • Your data is processed in accordance with GDPR regulations
  • We do not share your personal information with third parties without consent
  • You have the right to access, modify, or delete your personal data

7. Intellectual Property

The EASA CM Agent service and all related content are protected by intellectual property laws. Users may not:

  • Copy, modify, or distribute the service without permission
  • Reverse engineer or attempt to extract the underlying technology
  • Use the service to create competing products

8. Limitation of Liability

Büchler&Wagner Ltd. provides the EASA CM Agent service "as is" without warranties. We are not liable for:

  • Any compliance issues arising from the use of AI-generated content
  • Regulatory violations or penalties
  • Business losses or damages
  • Service interruptions or technical issues

9. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We reserve the right to:

  • Perform maintenance and updates
  • Modify or discontinue features
  • Suspend service for technical or security reasons

10. Changes to Terms

We may update these terms from time to time. Users will be notified of significant changes via email or through the service interface. Continued use of the service constitutes acceptance of the updated terms.

11. Governing Law

These terms are governed by Hungarian law. Any disputes will be resolved in the courts of Hungary.

12. Contact Information

For questions about these terms or the service, please contact us at:

Büchler&Wagner Ltd.

Email: banki@bwl.hu

Response time: Within 24 hours